Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 In this policy, "we", "us" and "our" refer to La Petite Patisserie.

2. How we use your personal data

Contact forms

When you submit an enquiry through our website contact form, we collect the personal data you provide (such as your name, email address, and message). This information is used solely to respond to your enquiry and is stored within our email system. We do not share this information with third parties or use it for marketing purposes without your consent.

Embedded content from other websites

Pages on this site may include embedded content (e.g. images, videos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

2.1 In this section we have set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

(c) the legal bases of the processing.

2.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Squarespace Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3 We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering and selling relevant goods and/or services to you. The legal basis for this processing is consent.

2.4 We may process information that you provide to us for the purpose of subscribing to our email notifications ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications. The legal basis for this processing is consent.

2.5 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3. Amendments

3.1 We may update this policy from time to time by publishing a new version on our website.

3.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

3.3 We will notify you of any significant changes to this policy by email where we hold your contact details.

4. Your rights

4.1 If you have sent a message or enquiry via this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

4.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

4.3 You may exercise any of your rights in relation to your personal data by written notice to us using the contact details set out in Section 6 below.

4.4 If you consider that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

5. About cookies

5.1 A cookie is a file containing an identifier that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

5.2 Cookies may be either "persistent" or "session" cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie will expire at the end of the user session, when the web browser is closed.

5.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

6. Cookies that we use

6.1 We use cookies for the following purposes:

(a) analytics — we use Squarespace Analytics cookies to help us analyse the use and performance of our website;

(b) cookie consent — we use cookies to store your preferences in relation to the use of cookies.

7. Managing cookies

7.1 Most browsers allow you to refuse to accept cookies and to delete cookies. You can obtain up-to-date information about blocking and deleting cookies via the following links:

(a) https://support.google.com/chrome/answer/95647 (Chrome)

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)

(c) https://support.apple.com/kb/PH21411 (Safari)

(d) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)

7.2 Blocking all cookies may have a negative impact on the usability of some websites.

8. Our details

8.1 This website is owned and operated by La Petite Patisserie.

8.2 You can contact us:

(a) using the contact form on our website at lapetitepatisserie.co.uk; or

(b) by email at lapetitepatisserie2@gmail.com